Refund Policy

At Everday Era, we want you to feel confident about every purchase. If something isn’t right with your order, we’re here to make the returns and refund process as simple and straightforward as possible.

1. Return Eligibility

You may request a return if:

  • The item is unused and in its original condition.

  • The product is returned with its original packaging, where applicable.

  • The return request is submitted within 30 days of delivery.

  • The item is not marked as Final Sale or otherwise excluded from returns.

For hygiene and safety reasons, certain Health & Beauty products may not be eligible for return once opened or used.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.

To help us resolve the issue, please provide:

  • Your order number

  • A brief description of the issue

  • Clear photos of the product

  • Photos of the original packaging, if applicable

After reviewing the information, we may offer an appropriate solution, which may include a replacement or refund.

3. How to Request a Return

To start a return, please contact our customer support team with your order number and the reason for your return.

Once your request has been reviewed and approved, we will provide instructions regarding how and where to send the item.

Please do not send an item back without contacting us first. Unauthorized returns may not be accepted.

4. Return Shipping

Unless an item is defective, damaged, or incorrectly shipped, the customer may be responsible for the cost of return shipping.

Original shipping charges may be non-refundable.

If an item is returned because it was damaged, defective, or incorrectly sent, we will review the situation and determine the appropriate resolution.

5. Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If your return is approved, the refund will be issued to your original payment method.

Please note that additional processing time may be required by your bank, credit card company, or payment provider before the refund appears in your account.

6. Partial or No Refunds

A refund may be reduced or declined if:

  • The item shows signs of use or damage caused after delivery.

  • The product is missing original packaging or components.

  • The return request is submitted outside the applicable return period.

  • The item is identified as non-returnable or Final Sale.

  • The returned item does not meet the conditions outlined in this policy.

7. Exchanges

If you would like to exchange an item, please contact us with your order details.

Exchange availability may depend on product availability. If the requested replacement item is unavailable, we may offer a refund or another suitable solution.

8. Final Sale Items

Items specifically marked as Final Sale are generally not eligible for return or refund unless they arrive damaged, defective, or incorrect.

Any product-specific return restrictions will be stated on the relevant product page where applicable.

9. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, the standard return process may apply.

10. Contact Us

If you have questions about returns or refunds, please contact the Everday Era customer support team and include your order number so we can assist you as efficiently as possible.

Thank you for shopping with Everday Era.

We appreciate your trust and want every shopping experience to be simple, smooth, and enjoyable.

Everday Era
Thoughtful finds for everyday living.